Shipping Policy

Last Updated: June 2026

Fast, Reliable & Worldwide Marine Generator Shipping

At Generator Plus, we understand that marine generator projects often operate on demanding schedules, whether for new vessel builds, generator replacement projects, yacht refits, commercial marine operations, or offshore applications. Based in Duisburg-Hamborn, Germany, we support customers across Europe, North America, the Caribbean, Africa, the Middle East, Asia, Australia, and other international markets with dependable worldwide shipping for marine generators, generator spare parts, accessories, and related marine power equipment.

Our commitment extends beyond simply arranging transportation. Every shipment is professionally coordinated, properly documented, and carefully prepared to help ensure safe and efficient delivery to its destination.

Order Processing & Dispatch

Orders are processed once payment has been received and all shipping arrangements have been confirmed.

Marine Generators & Major Equipment

Most marine generators and major equipment are typically prepared for dispatch within 3–7 business days, depending on product availability, final inspection, packaging requirements, and freight scheduling.

Spare Parts & Accessories

In-stock spare parts, maintenance kits, filters, controls, and accessories are generally dispatched within 1–3 business days.

Special Orders & Custom Packages

Lead times for special-order generators, custom power packages, or non-standard configurations are confirmed individually based on manufacturer availability and production schedules.

Official quotations, shipping costs, and payment instructions are confirmed before dispatch preparation begins.

Worldwide Shipping

Generator Plus works with trusted international logistics providers to coordinate worldwide delivery of marine generators and related equipment.

Available shipping methods include:

  • Sea Freight (FCL & LCL)
  • Air Freight
  • European Road Freight
  • International Courier Services

Shipping costs are calculated based on shipment dimensions, weight, destination, and the selected shipping method.

International Supply Network

To improve product availability and reduce delivery times, certain products may be supplied directly through approved manufacturers or authorized distribution partners within our international supply network.

This helps provide:

  • Improved product availability
  • Reduced freight handling
  • Faster delivery coordination
  • Efficient regional dispatch
  • Reliable sourcing from trusted suppliers

Generator Plus supplies genuine marine generators and related equipment sourced through established manufacturers and professional marine industry distribution channels.

European Deliveries

From our operations in Duisburg-Hamborn, Germany, Generator Plus coordinates deliveries throughout Germany, the European Union, the United Kingdom, and surrounding marine markets.

Typical European transit times range between 1–7 business days, depending on destination, product availability, and the selected freight service.

Shipment tracking information is provided where available once your order has been dispatched.

Export Documentation

International shipments may include the following documentation where applicable:

  • Commercial Invoice
  • Packing List
  • Bill of Lading or Air Waybill
  • Certificate of Origin
  • Warranty Documentation
  • Export or Compliance Documentation (where required)

Customers receive shipping confirmation and available tracking information once their order has been dispatched.

Incoterms & Freight Coordination

Generator Plus supports international shipping under commonly used Incoterms, including:

  • EXW
  • FOB
  • CIF
  • CFR
  • DAP

Customers may arrange their own freight forwarder or request Generator Plus to coordinate shipping through our logistics partners.

Packaging & Freight Protection

Marine generators and related equipment are prepared using export-grade packaging designed to help protect products during international transportation.

Packaging methods may include:

  • Reinforced export crates
  • Heavy-duty palletizing
  • Protective wrapping
  • Internal freight stabilization

Customs & Import Responsibilities

Unless otherwise agreed under the applicable Incoterms, customers are responsible for import duties, VAT, customs clearance charges, brokerage fees, storage charges, and destination-country taxes.

Customers are encouraged to review their local import requirements before placing an international order.

Delivery Inspection

Customers should inspect all shipments immediately upon delivery.

If any transport damage or shipping discrepancies are identified, please notify both the freight carrier and Generator Plus within 48 hours of receipt. Providing photographs of the packaging and affected products will assist us in investigating and resolving the matter as efficiently as possible.

Our Commitment

Marine generators are significant investments, and reliable logistics are an essential part of every project. Generator Plus is committed to providing professional shipping coordination, responsive communication, and dependable international delivery support to yacht owners, commercial operators, shipyards, marine engineers, and vessel owners worldwide.

Contact Us

Generator Plus

Oskarstraße 144
47167 Duisburg-Hamborn
Germany

Telephone: +49 241 94379950

Email: sales@generatorplus.de

VAT ID: DE 119498781

Business Hours: Monday – Sunday | 9:00 AM – 6:00 PM